Connect with us

Samsung’s Galaxy Note 7 Disaster: Exploding Phones And Confused Users

Trending

Samsung’s Galaxy Note 7 Disaster: Exploding Phones And Confused Users

Both Apple and Samsung releasing or announcing new phones this past week and neither has gone particularly smoothly.
The iPhone 7 famously has no headphone jack, which people are very upset about.
Now the Samsung Galaxy Note 7 has been called back due to the risk of explosion.
Yes, you read that right.
Despite the callback Apteligent, Samsung’s mobile analytics company, claimed the usage rate has been nearly the same since the notice.
Whether or not this data is correct, it is clear there are issues with the recall itself. Samsung has repeatedly release statements that are contradictory or vague.
Samsung’s initial recall was nothing more than a suggestion that users may want to switch their phones and that Samsung would, “voluntarily replace [users’] current device with a new one over the coming weeks.”
One week later and Samsung called for a total recall, even imploring Note 7 owners to immediately power down their devices.
Because Samsung requires a verification from the Consumer Product Safety Commission (CPSC) to issue a return or a swap of device, most users are left with an indefinite waiting period for a possibility of getting a replacement.
In South Korea, Samsung released a software update that limits the phone’s charge at 60% to avoid further cases of overheating – however, this patch has yet to be introduced in other countries.
With little transparency behind the issue of the overheating devices and process to acquire a new one, few users are inclined to return the phone despite the risk.
If the phone is truly dangerous and the battery is prone to spontaneous combustion, it is probably time to sort out how to get these phones out of users hands.

Continue Reading
Click to comment

Leave a Reply

Your email address will not be published.

More in Trending

  • Study Shows Sending Nudes Is More Common Than You Think

    By

    Although we may be in an age of sexual exploration and liberty, it still feels somewhat...

  • Study Shows Too Many Cups Of Coffee May Be Dangerous

    By

    We get it, you need your coffee.

  • Marine Injured In Duty Completes Boston Marathon Holding American Flag

    By

    Staff Sgt. Jose Luis Sanchez is an inspiration to all of his fellow Americans.

  • New Military Night Vision Cameras Give Provides Color Technology (Video)

    By

    Night vision has long been flawed but now the military has a new, innovative solution.

  • New Solar-Powered Wallet Will Charge Your Phone On The Go

    By

    Whether we like it or not, much of our lives are centered around our handheld electronic...

    To Top